Just the Details
Q. Can I change or cancel my order? We move fast to get your pieces packed and out of the studio. If you need to make a tweak, hit us up within 12 hours of ordering and we’ll do everything we can to catch it.
Q. What if my piece gets bumped along the way or I need an exchange? Deep breaths—we’ve got you. Everything is backed by our 30-Day Money-Back Guarantee. To get the ball rolling on a refund or exchange, just grab your phone and shoot over a few clear photos and a quick video of the piece. And listen—if we dropped the ball or something went wrong on our end, we own it 100%. We’ll hook you up with a flawless replacement or a full refund, zero stress.
Q. Is my checkout secure? 100%. Our checkout is fully encrypted with the latest SSL tech, so your personal details and payment info are completely locked down.
Say Hello
Wondering about a specific design, tracking down a piece on its way, or looking to outfit a larger space? Our concierge team is here for it.
✉️ Drop us a line: vintvault.support88@gmail.com
We typically get back to you within 24 hours. Talk soon!