Just the Details
Q. Can I change or cancel my order? We move fast to get your pieces packed and out of the studio. If you need to make a tweak, hit us up within 12 hours of ordering and we’ll do everything we can to catch it.
Q. What if my piece gets bumped along the way? Deep breaths—we’ve got you. Everything is backed by our 30-Day Money-Back Guarantee. If your piece arrives looking anything less than perfect, just snap a quick photo and reach out. We’ll hook you up with a flawless replacement or a full refund, zero stress.
Q. Need a refund or an exchange? To get the ball rolling, just grab your phone and shoot over a few clear photos and a quick video of the piece. And listen—if we dropped the ball or something went wrong on our end, we own it 100%. We’ll make it right and get you sorted out, completely hassle-free.
Q. Is my checkout secure? 100%. Our checkout is fully encrypted with the latest SSL tech, so your personal details and payment info are completely locked down.
Say Hello
Wondering about a specific design, tracking down a piece on its way, or looking to outfit a larger space? Our concierge team is here for it.
✉️ Drop us a line: vintvault.support88@gmail.com
We typically get back to you within 24 hours. Talk soon!